Introduction
ResumeQ.ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our resume evaluation platform.
Information We Collect
Personal Information
- Name and email address
- Company information
- Resume and candidate data (when provided by recruiters)
- GitHub profile data (with explicit consent)
- Payment information (processed by third-party providers)
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website
How We Use Your Information
- Resume Analysis: To provide AI-powered evaluation services
- GitHub Verification: To verify technical credentials (with consent)
- Communication: To respond to inquiries and provide support
- Service Improvement: To enhance our platform and features
- Security: To detect and prevent fraud and abuse
Data Security
We implement industry-standard security measures including:
- Encryption: AES-256-GCM encryption for all PII
- Access Controls: Role-based access with audit logs
- Secure Transmission: TLS 1.3 for data in transit
- Regular Audits: SOC 2 compliance for enterprise plans
GDPR Compliance
If you are located in the European Economic Area (EEA), you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Data Portability: Receive your data in a structured format
- Object to Processing: Opt-out of certain data uses
To exercise these rights, contact us at privacy@resumeq.ai
Data Retention
We retain personal data only as long as necessary:
- Active accounts: Duration of subscription + 12 months
- Resume data: 12 months (customizable for enterprise)
- Contact inquiries: 24 months
- Newsletter subscribers: Until unsubscribed
Candidate Privacy
For candidates whose resumes are evaluated:
- You have portal access to view your evaluation results
- You can request data deletion at any time
- GitHub verification requires explicit OAuth consent
- Photo analysis is optional and requires consent
Third-Party Services
We use the following third-party services:
- OpenAI (GPT-4): For resume analysis (no PII stored)
- GitHub OAuth: For credential verification (with consent)
- Stripe: For payment processing (PCI-DSS compliant)
- AWS: For cloud infrastructure (encrypted storage)
Cookies
We use essential cookies only:
- Session cookies: To maintain login state
- Preference cookies: To remember settings
- Analytics: With explicit consent (opt-in)
Children's Privacy
ResumeQ.ai is not intended for individuals under 18 years of age. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes via email and website notice.
Contact Us
For privacy-related questions or to exercise your rights: